Terms & Conditions - SwisSkiSafari
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Terms & Conditions

How to book

Pricing

  • Every safari we create is unique.
  • Because we tailor the date, length, ski level, and accommodation to you, no two trips are the same.
  • We focus on you, and the mountain. One group might request a 5 star spa hotel with a full week heli-skiing, another might prefer a simple mountain refuge and the satisfaction of reaching a peak with skins strapped to their skis.
  • That’s why we don’t show prices on our website: they wouldn’t be right.
  • All the experiences you’ll see here are examples of what we have created for clients in the past*, and just an idea of what’s possible.
  • Have a look at our safaris, get in touch for further inspiration, and we’ll create an exclusive mountain experience just for you.
  • And before you know it, you’ll be enjoying the remote beauty of the European Alps.
  • Simple as that.

Making your reservation

  • For more information on the price of the trip and availability please send an email to info@swisskisafari.com
  • You can contact us directly on Tel: +41 79 239 41 52
  • We will be delighted to discuss your holiday requirements and can provide details of availability, help you decide which trip best suits your needs and any special requests that you may have.

To secure your booking

  • To secure your booking a deposit of 25% is required before the due date of final payment.
  • Final payment for your trip is required 4 weeks before departure or earlier if specified. Full payment is required if booking within this time.
  • Please note that until we have received your payment your reservation will be treated as an option only.

Payment

  • Payment before your holiday is accepted in US dollars or the equivalent local currency Swiss francs, by credit card or bank transfer
  • For bank transfers please contact SwisSKIsafari for details.

Booking conditions

All non electronic correspondence to SwisSKIsafari is to be addressed to:

SwisSKIsafari

Sabline 49

1972 Anzere

Switzerland

Cancellation policy *

Any cancellation will come into effect the day electronic or written notice is received and acknowledged by SwisSKIsafari. To avoid disappointment please ensure that your cancellation is acknowledged.

Percentage of the cost of the trip charged in the case of cancellation will apply as shown in the table below:

Days Before Departure / of cost of trip charged

More than 56 days: deposit only

56-29 days: 30% of cost of trip charged

28-15 days: 60% of cost of trip charged

14-0 days: full amount of cost of trip charged

Payment

*In all cases, SwisSKIsafari reserves the right to cancel your holiday for the dates you have reserved. This is extremely unlikely but should this event occur you will be fully refunded the price paid for the trip or you have the right to change to another departure date.

1. General

1.1 – All bookings are made with SwisSKIsafari Sarl, a Swiss-registered company.

1.2 – No contract exists until SwisSKIsafari receives an online application submission and the required payment deposit. This contract is subject to Swiss Law and Jurisdiction in the Canton of Valais.

1.3 – SwisSKIsafari reserves the right to decline any bookings.

1.4 – “Ski” when mentioned in these conditions refers to both skiing and snowboarding.

1.5 – No additions, deletions, changes or promises may be made relating to these conditions except in writing by an officer or director of SwisSKIsafari.

2. Customer Data

SwisSkiSafari will not sell, trade or rent any personal information we hold to others. Except as may be required by law, SwisSkiSafari does not pass your personal data to outside organisations or individuals without your express consent. If you receive our e-mail newsletter you are free to unsubscribe from this at any time.

At all time you are dealing solely with SwisSkiSafari. During a trip, any relationship with additional 3rd party suppliers is on a contractual basis with SwisSkiSafari.

3. Liability and Release

3.1 – Applicants assume full responsibility for any loss, injury, death or damage to participants named in the application arising in connection with participation in a Swisskisafari holiday. Applicants should, therefore, have their own insurance appropriate to their needs in respect of such events.

3.2 – Services provided by third party.

SwisSKIsafari is pleased to accept full responsibility for arranging, with reasonable skill and attention, any holiday booked with it. However SwisSKIsafari will not be responsible for any services not directly under its control, such as, but not limited to ski lifts, accommodation providers, airlines and transportation companies. SwisSKIsafari will not, in any circumstance, be responsible for any additional expense, distress, disappointment, loss, damage, injury, delay, inconvenience or irregularity resulting from or attributable to the act or default of any company or agency in connection with the carrying out of such arrangements, unless caused by either the negligence of lack of diligence by SwisSKIsafari.

3.3 – Force majeure

SwisSKIsafari will not be responsible for any additional expense, distress, disappointment, loss, damage, injury, delay, inconvenience or irregularity resulting from events beyond its control, including, but not limited to war, threat of war, terrorist activity, civil strife, industrial dispute, natural or nuclear disaster, evacuation, technical or maintenance problems with transport, changes of schedule or operational decisions of transport providers, airport closures, fire, acts of God, etc.

4. Participants Responsibilities

Participants accept full financial responsibility. This responsibility extends to, but is not limited to, the following events:

  • Damage caused, whether willful or not, to anything belonging to or leased by SwisSKIsafari
  • Repatriation expenses for any participant having to travel home or to another designated place as a result of illness, accident, etc.
  • Purchases deemed necessary by SwisSKIsafari to be made on behalf of the participant (after agreement of the participant) for any item or service not expressly included in the holiday.
  • Participants implicitly accept SwisSKIsafari guidelines relating to behavior, safety, welfare, etc and are expected to abide by them. SwisSKIsafari reserves the right, in cooperation with the participant to exclude any participant whose behavior, in the opinion of SwisSKIsafari, is incompatible with the well-being and safety of the activity being undertaken. In the event that exclusion results in a participant returning home or to another designated place, all costs relating to this area is the responsibility of the participant.

5. Snow Conditions

5.1 – SwisSKIsafari will not be responsible for weather or snow conditions that may adversely affect the participant’s ability to ski during the holiday. Should skiing be cancelled or curtailed for whatever reason (for example, if ski lifts or pistes are closed due to bad weather), alternative activities or mountain visits will be organized. In this event, no refunds for unused lift tickets will be made.

5.2 – If in the opinion of SwisSKIsafari, ski conditions are hazardous or potentially hazardous; skiing will be cancelled or curtailed or planned in another area.

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